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Ground Floor Kampus Nawasena Mandiri Corporate University
Jl. Daan Mogot, Wijaya Kusuma, Grogol petamburan, Jakarta Barat
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Secret of a Master Networker : 35 Strategi Membangun Relasi Bisnis dan Sehari…
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Meshel, Jeffrey W.
Carr, Douglas
Mahanani, Winiarkanti
Oktorino, Nino
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The Handbook of Strategic Public Relations and Integrated Communications
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Caywood, Clarke L.
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The Management of Sales & Customer Relation
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Hartley, Bob
Starkey, Michael W.
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Kencan 8:8: Win your customer's heart, keep them forever and let them be your…
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Irawan, Cyltamia
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Customer Retention: An Intergrated Process for Keeping Your Best Customers
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Lowenstein, Michael W.
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The Loyalty Effect : The Hidden Force Behind Growth, Profits, and Lasting Value
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Reichheld, Frederick F.
Teal, Thomas
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CRM Unplugged: Releasing CRM's Strategic Value
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Bligh, Philip
Turk, Douglas
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Permission Marketing: Turning Strangers into Friends and Friends into Custome…
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Godin, Seth
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Loyalty.com : Customer Relationship Management in the New Era of Internet Mar…
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Newell, Frederick
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CRM at the Speed of Light : Capturing and Keeping Customers in Internet Real …
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Greenberg, Paul
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