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Collection Catalogue
Ground Floor Kampus Nawasena Mandiri Corporate University
Jl. Daan Mogot, Wijaya Kusuma, Grogol petamburan, Jakarta Barat
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Be Our Guest : Perfecting the Art of Customer Service
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Eisner, Michael D.
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Customer Care Excellence : Cara Untuk Mencapai Customer Focus
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Cook, Sarah
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Customer Marketing Method : How to Implement and Profit from Customer Relatio…
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Curry, Jay
Curry, Adam
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Customer Equity Building and Managing Relationship As Valuable Assets
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Blattberg, Robert C.
Getz, Gary
Thomas, Jacquelyn S.
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Smart : Things to Know About Customers
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Jay, Ros
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Customer Service Training
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Kamin, Maxine
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Customer Loyalty : How To Earn It, How To Keep It
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Griffin, Jill
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KYC (Know Your Customer)
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Bank Mandiri Persero, Tbk
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Strategies for Excellent Customer Service
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Bank Mandiri Persero, Tbk
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The Importance of Customer Retention
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Bank Mandiri Persero, Tbk
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