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Ground Floor Kampus Nawasena Mandiri Corporate University Jl. Daan Mogot, Wijaya Kusuma, Grogol petamburan, Jakarta Barat

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The Loyalty Effect : The Hidden Force Behind Growth, Profits, and Lasting Value

Reichheld, Frederick F. - Personal Name; Teal, Thomas - Personal Name;

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My Library (600) 658.4 REI l

00369

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Detail Information

Series Title: -
Call Number: 658.4 REI l
Publisher: USA : Bain Company, Inc.., 1996
Collation: 323 Halaman
Language: English
ISBN/ISSN: 0-87584-448-0
Classification: 658.4
Content Type: -
Media Type: -
Carrier Type: -
Edition: -
Subject(s): Labor productivity
Customer Relations
Customer Satisfaction
Loyalty
Specific Detail Info: -
Statement of Responsibility: Reichheld, Frederick F.

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